Reviews
4.7
(2,379 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jimmy Britt Chrysler Jeep Dodge RAM
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5.0
I’ve got nothing but great things to say about this
June 19, 2024
By William.l.kolbe on DealerRater
I’ve got nothing but great things to say about this dealership. My salesman Mr. David was quick to find exactly what I was looking for and the finance manager Mr Byron was able too set up a deal that worked better than I could have asked. Overall best car buying experience I’ve had. They’ve earned my business for years to come
5.0
I’ve got nothing but great things to say about this
June 19, 2024
By William.l.kolbe on DealerRater
I’ve got nothing but great things to say about this dealership. My salesman Mr. David was quick to find exactly what I was looking for and the finance manager Mr Byron was able too set up a deal that worked better than I could have asked. Overall best car buying experience I’ve had. They’ve earned my business for years to come
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worked with:
- Byron Johnson
- David Mason
0 people out of 0 found this review helpful.
5.0
Quick service was very impressed and surprised.
June 18, 2024
By Donleewil01 on DealerRater
Quick service was very impressed and surprised. Did not expect the repairs to be done in a timely manner.
5.0
Quick service was very impressed and surprised.
June 18, 2024
By Donleewil01 on DealerRater
Quick service was very impressed and surprised. Did not expect the repairs to be done in a timely manner.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Hannah Fendley
0 people out of 0 found this review helpful.
5.0
Very sweet, she explained everything nicely , and took
June 17, 2024
By therealkidd473 on DealerRater
Very sweet, she explained everything nicely , and took great care of me, lucky to have her as an employee . 10/10 recommend for service
5.0
Very sweet, she explained everything nicely , and took
June 17, 2024
By therealkidd473 on DealerRater
Very sweet, she explained everything nicely , and took great care of me, lucky to have her as an employee . 10/10 recommend for service
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Hannah Fendley
0 people out of 0 found this review helpful.
5.0
The best!
June 17, 2024
By levilott on DealerRater
The best!! Got me in and out with great communication and affordable service! Highly recommended!
5.0
The best!
June 17, 2024
By levilott on DealerRater
The best!! Got me in and out with great communication and affordable service! Highly recommended!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Hannah Fendley
0 people out of 0 found this review helpful.
4.0
The reason I only leaving 4 stars is because I have never
June 17, 2024
By stremper1 on DealerRater
The reason I only leaving 4 stars is because I have never felt so pushed into signing for something I wasn't sure about . It was like they were holding my keys hostage. It wasn't my sales people but it was the manager . Don't get me wrong so far I like my vehicle. But I was gonna hold off until I got my credit score up so I could get a better interest rate. Minnie and Camron was great . So my experience was a completely different from any other experience buying a car .
4.0
The reason I only leaving 4 stars is because I have never
June 17, 2024
By stremper1 on DealerRater
The reason I only leaving 4 stars is because I have never felt so pushed into signing for something I wasn't sure about . It was like they were holding my keys hostage. It wasn't my sales people but it was the manager . Don't get me wrong so far I like my vehicle. But I was gonna hold off until I got my credit score up so I could get a better interest rate. Minnie and Camron was great . So my experience was a completely different from any other experience buying a car .
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Worked with:
- Byron Johnson
- DJ Hicks
- Camron Bryant
- Minnie Cooper
0 people out of 0 found this review helpful.
5.0
Hannah was amazing , she took very good care of me
June 17, 2024
By cliffordbbyrd on DealerRater
Hannah was amazing , she took very good care of me vehicle was in service for about three weeks because of part delays but she communicated the entite way through even when mt other vehicle broke down she had one waiting for me. Jimmy Britt is lucky to have someone like her .
5.0
Hannah was amazing , she took very good care of me
June 17, 2024
By cliffordbbyrd on DealerRater
Hannah was amazing , she took very good care of me vehicle was in service for about three weeks because of part delays but she communicated the entite way through even when mt other vehicle broke down she had one waiting for me. Jimmy Britt is lucky to have someone like her .
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Hannah Fendley
0 people out of 0 found this review helpful.
4.0
I just made the appointment and dropped my ram 150 off
June 17, 2024
By Dale on DealerRater
I just made the appointment and dropped my ram 150 off for an oil change. I hope they did it right.
4.0
I just made the appointment and dropped my ram 150 off
June 17, 2024
By Dale on DealerRater
I just made the appointment and dropped my ram 150 off for an oil change. I hope they did it right.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Hannah Fendley
0 people out of 0 found this review helpful.
1.0
We were told we had to schedule an appt for when the Dent
June 17, 2024
By Michacamp3 on DealerRater
We were told we had to schedule an appt for when the Dent guy was there and we did that. We live an hour away and dropped the car off and the dent guy never came so it was a wasted trip. We will never come back
1.0
We were told we had to schedule an appt for when the Dent
June 17, 2024
By Michacamp3 on DealerRater
We were told we had to schedule an appt for when the Dent guy was there and we did that. We live an hour away and dropped the car off and the dent guy never came so it was a wasted trip. We will never come back
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Worked with:
- DJ Hicks
- Hannah Fendley
0 people out of 0 found this review helpful.
Dealer response
We're very sorry about the mix-up with our outsourced dent company. In the end, we take full responsibility for the vendors we use and apologize sincerely for the poor logistical planning among our organizations.
5.0
Worked me in the day before, had me in and out in an hour
June 16, 2024
By RCBETZIV43 on DealerRater
Worked me in the day before, had me in and out in an hour on a busy day, won't consider another dealer for service! Fast and friendly, and straight up too!
5.0
Worked me in the day before, had me in and out in an hour
June 16, 2024
By RCBETZIV43 on DealerRater
Worked me in the day before, had me in and out in an hour on a busy day, won't consider another dealer for service! Fast and friendly, and straight up too!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Hannah Fendley
0 people out of 0 found this review helpful.
5.0
Jimmy Britt is an amazing company and I couldn't have
June 13, 2024
By Callyiah77 on DealerRater
Jimmy Britt is an amazing company and I couldn't have done this without the very best Ms. Starneisha. She was literally so awesome and she made it a smooth buying process for me.
5.0
Jimmy Britt is an amazing company and I couldn't have
June 13, 2024
By Callyiah77 on DealerRater
Jimmy Britt is an amazing company and I couldn't have done this without the very best Ms. Starneisha. She was literally so awesome and she made it a smooth buying process for me.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worked with:
- Starneisha Blocker
0 people out of 0 found this review helpful.
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